Top 41 Vacation Packages

Guide to Iceland

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Frequently Asked Questions

About Vacation Packages in Iceland

Vacation packages are pre-planned holidays in which all your accommodation, airport transfers and guided tours are organised for you before arrival.

These packages are the perfect holiday choice should you want to see and do as much during your vacation as possible, without having to worry about the many problems associated with finding the right tours and activities and squeezing them into your time-frame.

1. Can I add extra days to the package?

Yes, after you make the reservation, you will be contacted by your travel agent who can accommodate your requests.

2. Can I add an extra person to the package?

Yes, but please do so as soon as possible so that your travel agent can make all the necessary arrangements.

3. Can I change the dates of my package after I have made the booking?

Yes, but there is a 15% service fee.

4. Will we be using the same pickup bus every day?

Vacation packages are made up of day tours from various operators, and different buses, therefore, may be used for the pickups. For each tour, the operator's information will be listed at the top of your voucher.

5. What happens if my pick up is late?

Please contact the operator directly. The contact information—phone number and email address—is listed at the top of your voucher.

6. What is the group size during the tours? How big are the buses?

This depends on the specific tours you are partaking in, but the vast majority of tours in vacation packages are operated in minibuses that can accommodate up to 19 passengers.

7. Can I add an extra activity to the package?

Yes, simply specify which activity you wish to add, and your travel agent will include it in the package and send you the payment link.

8. Is the payment link secure?

Yes, the payment link is secure. You can pay directly using the link, and as soon as the payment has been made, your changes will be secured.

9. How does your cancellation policy work?

You receive an 85% refund as long as you cancel more than seven days before the start of your vacation package. If you purchase the cancellation insurance when you make your reservation, you can cancel up to 48 hours before the start of your vacation package and receive a full refund. The price of the cancellation insurance is 5,000 ISK per person, and this insurance is non-refundable.

10. What is the cancellation insurance?

The cancellation insurance allows you to cancel your booking up to 48 hours before departure and receive a full refund. The insurance costs 5,000 ISK per person and it can be purchased during the booking process. The insurance fee itself is non-refundable. If you want to enforce the insurance, please contact your travel agent via email with a notice of over 48 hours. The insurance only covers a full refund; no partial refunds are possible. If one of the travellers in a group wishes to cancel, the proportional part of the trip for the full cancellation will be refunded to cover that person. The insurance must be bought when the package is originally purchased. You cannot add the travel insurance after the package has been bought. If you decide not buy the insurance, the normal terms and conditions apply to your booking.

11. Can I purchase the cancellation insurance after I make my booking?

Unfortunately, it is not possible to purchase the cancellation insurance after you make your booking.


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